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Customer Care

Your privacy

Dear Ida has taken every precaution to secure your privacy online to protect against theft, manipulation and loss of information collected at dearidacards.com. Your information is used only for internal processes related to fulfilling and managing your order. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary. Transactions on our site are secured using 256-bit SSL encryption and your credit card information is never stored.

Terms of service

Payment --	We are happy to accept Visa, MasterCard, Discover, American Express or PayPal.
Shipping --	We use standard USPS rates, which vary by distance and weight. An email confirmation will be sent to you after your product has shipped and will provide a tracking number if applicable.
Pricing --	All prices are shown in U.S. dollars. Dear Ida reserves the right to change prices at any time.
Returns --	If for some reason you are not satisfied with the work, your order will be refunded. Please note: In order for a refund, you must contact us within 10 days of the date of when you receive your cards. All costs related to shipping are non-refundable.

Dear Ida strives to ensure the security and safety of our customers and reserves the right to reject any order that raises concern. If there appear to be irregularities regarding an order, we will contact the customer before processing the order to protect his or her interests and ours.

By visiting dearidacards.com, you agree to, and accept, the terms and conditions as set out in our policies, shown on this site. Terms and conditions may change at any time. Dear Ida reserves the right to update and maintain these terms and conditions without prior notice. Your usage of dearidacards.com is bound by the terms and conditions outlined in our terms of service, we therefore encourage you to review these policies, terms and conditions each time you use this site.